Terms of Service

Last updated: January 8, 2025

1. Acceptance of Terms

By accessing and using the Kavaté website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at kavate.com (the "Service") operated by Kavaté ("us", "we", or "our").

2. Age Restrictions

You must be at least 18 years of age to purchase or consume Kavaté products. By using this service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

We reserve the right to request proof of age at any time and to refuse service to anyone who cannot provide adequate verification.

3. Product Information and Health Disclaimers

Important Health Information:

  • Kavaté products contain kava (Piper methysticum) and are intended for adult consumption only
  • These statements have not been evaluated by the Food and Drug Administration
  • This product is not intended to diagnose, treat, cure, or prevent any disease
  • Do not consume if you are pregnant, nursing, or have liver problems
  • Do not operate machinery or drive after consuming kava products
  • Consult your healthcare provider before use if you take medications or have health conditions

You acknowledge that you have read and understand these health warnings and assume all responsibility for your use of our products.

4. Orders and Payment

Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or identification of customers prohibited from receiving products.

Pricing: All prices are in USD and subject to change without notice. We reserve the right to correct pricing errors on our website or in communications made to you.

Payment: Payment must be received prior to shipment. We accept major credit cards and other payment methods as displayed on our website.

5. Shipping and Delivery

  • We ship to addresses within the United States only
  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • We are not responsible for packages lost or delayed due to incorrect addresses
  • Age verification may be required upon delivery

6. Returns and Refunds

We offer a 30-day money-back guarantee on unopened products. To initiate a return:

  • Contact our customer service within 30 days of delivery
  • Products must be unopened and in original condition
  • Return shipping costs are the responsibility of the customer
  • Refunds will be processed within 5-7 business days after receipt of returned items

Opened products cannot be returned for health and safety reasons.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Kavaté and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.

8. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to act unlawfully
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To interfere with or circumvent the security features of the Service

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAVATÉ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any damages shall not exceed the amount you paid for the products that are the subject of the claim.

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of California.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@kavate.com

Phone: 1-800-KAVATE-1

Address: Kavaté Legal Department
123 Wellness Way
San Francisco, CA 94105

Important Reminder

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Please consume Kavaté responsibly and in accordance with all applicable laws.